An always-on watchdog for everything that keeps your place running — and a real person calls you before your customers notice a problem.
Your other systems tell your customers something's wrong.
We call YOU first.
Up, down, or just slow — named, not guessed. Is it you, or is it the ISP?
Guest and back-office Wi-Fi watched for the flaky access point before the room does.
Online and actually recording — you learn a camera's dark before you need the footage.
Register and payment gear reachable, so a rush never stalls at “declined.”
Router, switches, NVR, back-office gear — the whole premise, not just the IT rack.
It tells on itself. If the watchdog goes quiet, you hear about that too.
Everything below runs on the device on your counter. You get the plain-English heads-up and the paperwork — without becoming an IT person.
Every morning, one plain-English verdict and a 0–100 health score: “You're good to open” — or “2 things to check first.” A daily hit of control before you unlock the door, not a wall of blinking icons.
The moment something's failing, a real local person picks up the phone and calls you with plain-English next steps. We usually reach you before a single customer notices. That call is the whole product.
When your internet is completely dead, SiteWatch texts you over its own built-in cellular line — the one alert a normal monitor can't send, because it rides the same dead connection. If your line dies, we still reach you.
Nobody else does thisYour provider promises a speed. We show what actually showed up, timestamped, every day — so “the internet feels slow” becomes a number you can point at.
Every dip and outage logged as evidence you can actually file. When the bill doesn't match the service, you've got the receipts to recover credits — instead of losing the phone argument.
Got backup internet? We test that it actually takes over — every month — and date-stamp the proof. Nobody else checks whether your safety net still works until the day you need it.
Nobody else does thisWatch your walk-in coolers and freezers. We call you before a failure spoils thousands in product — and auto-generate the HACCP temperature log you'd otherwise keep by hand.
The invisible gremlins — a rogue device handing out bad addresses, a duplicate IP, a name-lookup failing — that a non-tech owner could never diagnose. We catch it, explain it, and call.
A dated record that your cameras were up and recording and your backup line worked — the paperwork that settles the argument with an insurer, a landlord, or a franchise.
The entire fleet, in plain English, on your phone. Green means you can stop thinking about it — which is the point.
One outlet, one network cable. No firewall changes, no port forwarding, no logins to your gear, nothing installed on your computers.
The device finds your internet, Wi-Fi, cameras, card reader and equipment automatically and keeps an eye on all of it — in about 60 seconds.
The instant something's failing, you get a plain-English alert and a call from a real local person — with the fix.
Other monitoring services pull your whole network — every device, sometimes your traffic — into their data center. SiteWatch doesn't. The watching happens on the SiteWatch inside your building, and the only thing that leaves is the alert that keeps you online. It's read-only: it can watch, but it can't touch or change your network.
Nothing can dial in to the device from the internet — there are no open ports to forward. The monitor is read-only: it reads status; it can't change, disable, or reconfigure anything on your network.
No. It checks whether devices are up and healthy — it never sees transactions, card data, or video. Status, not content.
No. Your network's data stays on the device on your premises, isolated to your site alone. You own the hardware — cancel any time and we buy the device back and wipe it.
Nothing. No ports forwarded, no agent on your PCs. Want it walled off? Put it on its own VLAN — it runs fine isolated.
Self-hosted, on-site, per-site isolated, read-only. Access is over our private, mutually-authenticated tailnet — no public surface, no inbound ports on the device. We're actively hardening the maintenance path toward on-demand-only access and hardware-key MFA. We'll never claim “unhackable” — we'll show you exactly where the line is. Full plain-English security & privacy sheet available on request.
Dead register, dark Wi-Fi, a camera that wasn't recording when it mattered — and the customers who walk out often don't come back. SiteWatch costs less per month than a single bad afternoon, and hands you the evidence to claw ISP credits back on top of it.
“It reframes the fee as free.”
The daily “Ready to Open” check, the human call, the ISP receipts, the failover proof — the pieces that pay the subscription back.A second, independent cellular lifeline built into your SiteWatch. The instant your line drops, it alerts you over its own cellular connection — the one message a normal monitor can’t send, because it rides the same dead line. Includes the monthly “Failover Verified” check. Cellular line included — no metered data charge.
$449 one-time setup · pay yearly and get 2 months free · 3-month hardware buy-back — if it's not for you in the first 90 days, return the device and we buy it back once we receive and inspect it · billed via QuickBooks (ACH preferred). Bigger sites — custom quote.
Highland Networks builds, ships, and watches the device — you just plug it in. Let's put one on your site as a founding member.
Talk to Highland NetworksPrefer to talk? Call (940) 487-7789 · support@highlandnetworks.com